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Onboarding

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Why does Surfpay KYC require my gift card details?
Why is KYC required?
What is the search functionality in KYC?
Why isn’t the search functionality showing my company?
What is PEP/RCA?
Who is a beneficial owner?
What should I do if my type of business is not shown in the list?
Why did my signatory verification fail?
What is the time required for KYC completion?
How safe are my details in the KYC process?

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How do I add another user to my account/company?

March 21, 2022 13:21

Currently this feature is not available but it will be added in the future.

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