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  1. Surfpay Help Center
  2. About the app

About the app

For our current app users

Payments and refunds

  • Why is my transaction failing?
  • Why is a transaction missing from the app?
  • When will I see a transaction in my bank account?
  • How do I conduct a refund for a Swish or cash purchase?
  • How do I conduct a card refund?
  • Where is my NFC located?
See all 12 articles

Transaction Data

  • Can I export Swish reports?
  • How do I view my sales tab?
  • How can I get transaction reports and for what periods?

Digital receipt

  • What are digital payment slips?
  • How can I view the digital payment slip?
  • How do I share the digital payment slip with the customer?

Account and settings

  • What are the available settings options?
  • How do I change each setting?
  • How do I change the language?
  • How do I login to my Surfpay account?
  • What if I forgot my password?
Surfpay Help Center
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