Onboarding
Completing the onboarding process
- Why does Surfpay KYC require my gift card details?
- Why is KYC required?
- What is the search functionality in KYC?
- Why isn’t the search functionality showing my company?
- What is PEP/RCA?
- Who is a beneficial owner?
- What should I do if my type of business is not shown in the list?
- Why did my signatory verification fail?
- What is the time required for KYC completion?
- How safe are my details in the KYC process?
- Why can’t I create an account?
- Why can’t I access my account?
- How do I add another user to my account/company?
- How do I change my contact information?
- How do I terminate my account?
- What is KYC?