--- title: In-person Payments | Help center description: Terminal specific guides and FAQ articles --- [Skip to content](https://support.surfboardpayments.com/in-person-payments#main-content) - [English](https://support.surfboardpayments.com/in-person-payments) - [Svenska](https://support.surfboardpayments.com/sv/fysiska-betalningar) English Show submenu for translations [Create a ticket](https://support.surfboardpayments.com/kb-tickets/new) [![surfboard-payments-logo@2x](https://support.surfboardpayments.com/hs-fs/hubfs/logos/surfboard-payments-logo@2x.png?width=157&height=40&name=surfboard-payments-logo@2x.png)](https://www.surfboardpayments.com/) Open main navigation Close main navigation - - [English](https://support.surfboardpayments.com/in-person-payments) - [Svenska](https://support.surfboardpayments.com/sv/fysiska-betalningar) English Show submenu for translations - [Create a ticket](https://support.surfboardpayments.com/kb-tickets/new) - [Merchant Portal](https://surfboardmerchant.com/) [Merchant Portal](https://surfboardmerchant.com/) Hi, how can we assist you? - There are no suggestions because the search field is empty. 1. 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[In-person Payments](https://support.surfboardpayments.com/in-person-payments) # In-person Payments Terminal specific guides and FAQ articles - [How to register your terminal](https://support.surfboardpayments.com/how-to-register-your-terminal) ## SurfPad - [🔗 Download the SurfPad instruction manual](https://support.surfboardpayments.com/download-the-surfpad-instruction-manual) - [SurfPad at a glance](https://support.surfboardpayments.com/surfpad) - [How do I accept payments with my SurfPad?](https://support.surfboardpayments.com/how-do-i-accept-payments-with-my-surfpad) - [How do I connect SurfPad to WiFi or mobile network?](https://support.surfboardpayments.com/how-do-i-connect-surfpad-to-wifi-or-mobile-network) - [What does the status bar show?](https://support.surfboardpayments.com/what-does-the-status-bar-show) - [What is the info screen?](https://support.surfboardpayments.com/what-is-the-info-screen) - [I get a connection error screen](https://support.surfboardpayments.com/i-get-a-connection-error-screen) - [Connection errors](https://support.surfboardpayments.com/connection-errors) - [Payment errors](https://support.surfboardpayments.com/payment-errors) - [Card read errors](https://support.surfboardpayments.com/card-read-errors) See less ▼ ## SurfTouch - [🔗 Download the SurfTouch user manual](https://support.surfboardpayments.com/surftouch/download-the-user-manual) - [SurfTouch at a glance](https://support.surfboardpayments.com/surftouch-at-a-glance) - [Get started](https://support.surfboardpayments.com/surftouch/get-started) - [Set up your SurfTouch](https://support.surfboardpayments.com/set-up-your-surftouch) - [Accept payments in CheckoutX mode](https://support.surfboardpayments.com/accept-payments-in-checkoutx-mode) - [SurfTouch operating modes](https://support.surfboardpayments.com/surftouch-operating-modes) - [Accept tips in CheckoutX mode](https://support.surfboardpayments.com/surftouch-accept-tips-in-checkoutx-mode) See less ▼ ## SurfPrint - [🔗 Download the SurfPrint user manual](https://support.surfboardpayments.com/surfprint/download-the-surfprint-user-manual) - [SurfPrint: Hardware overview](https://support.surfboardpayments.com/surfprint/hardware-overview) - [SurfPrint: Get started](https://support.surfboardpayments.com/surfprint/get-started) - [SurfPrint: Turn on the terminal](https://support.surfboardpayments.com/surfprint/turn-on-the-terminal) - [SurfPrint: Connect to internet](https://support.surfboardpayments.com/surfprint/connect-to-internet) - [SurfPrint: Register the terminal](https://support.surfboardpayments.com/surfprint/register-the-terminal) - [SurfPrint: Accept payments](https://support.surfboardpayments.com/surfprint/accept-payments) - [SurfPrint: Accept tips in your terminal](https://support.surfboardpayments.com/surfprint/accept-tips) - [SurfPrint: Charge your terminal](https://support.surfboardpayments.com/surfprint/charge-your-terminal) - [SurfPrint: Troubleshooting errors](https://support.surfboardpayments.com/surfprint/troubleshooting-errors) - [SurfPrint: Change printing paper](https://support.surfboardpayments.com/surfprint/change-printing-paper) - [SurfPrint: Troubleshooting Printing Issues](https://support.surfboardpayments.com/surfprint/troubleshooting-printing-issues) See less ▼ ## CheckoutX SoftPOS - [What is CheckoutX SoftPOS?](https://support.surfboardpayments.com/what-is-checkoutx-softpos) - [How do I install CheckoutX POS?](https://support.surfboardpayments.com/how-do-i-install-checkoutx-softpos) - [How to register CheckoutX POS through QR code](https://support.surfboardpayments.com/how-to-register-checkoutx-softpos-through-qr-code) - [Express activation of CheckoutX](https://support.surfboardpayments.com/express-activation-of-checkoutx) ## Tap to Pay on iPhone - [Tap to Pay on iPhone](https://support.surfboardpayments.com/tap-to-pay-on-iphone) - [Which devices does Tap to Pay on iPhone work with?](https://support.surfboardpayments.com/which-devices-does-tap-to-pay-on-iphone-work-with) - [Does using Tap to Pay on iPhone affect my device's battery life?](https://support.surfboardpayments.com/does-using-tap-to-pay-on-iphone-affect-my-devices-battery-life) - [How do I get started with Tap to Pay on iPhone?](https://support.surfboardpayments.com/how-do-i-get-started-with-tap-to-pay-on-iphone) - [Does Tap to Pay on iPhone support transactions that require a PIN?](https://support.surfboardpayments.com/does-tap-to-pay-on-iphone-support-transactions-that-require-a-pin) - [How do I know if a transaction was successful?](https://support.surfboardpayments.com/how-do-i-know-if-a-transaction-was-successful) - [When a customer taps their card, the interface shows an error message 'Try another card' or 'Cannot read card'. What does this mean?](https://support.surfboardpayments.com/when-a-customer-taps-their-card-the-interface-shows-an-error-message-try-another-card-or-cannot-read-card.-what-does-this-mean) - [Which payment cards are supported by Tap to Pay on iPhone?](https://support.surfboardpayments.com/which-payment-cards-are-supported-by-tap-to-pay-on-iphone) - [How do I use PIN Entry Accessibility for Tap to Pay on iPhone?](https://support.surfboardpayments.com/how-do-i-use-pin-entry-accessibility-for-tap-to-pay-on-iphone) - [How do I keep my device secure when a customer enters their PIN?](https://support.surfboardpayments.com/how-do-i-keep-my-device-secure-when-a-customer-enters-their-pin) - [How do I know if the customer’s payment card is contactless?](https://support.surfboardpayments.com/how-do-i-know-if-the-customers-payment-card-is-contactless) - [What if a contactless payment card isn’t being read?](https://support.surfboardpayments.com/what-if-a-contactless-payment-card-isnt-being-read) - [When trying to use Tap to Pay on iPhone an iOS alert displays “Unable to Set Up Tap to Pay on iPhone - Remove one or more cards from Wallet and try again.” What does this mean?](https://support.surfboardpayments.com/when-trying-to-use-tap-to-pay-on-iphone-an-ios-alert-displays-unable-to-set-up) - [What does it mean when a customer taps their card and the interface displays a “Try a Different Card” or “Unable to Read Card” error?](https://support.surfboardpayments.com/what-does-it-mean-when-a-customer-taps-their-card-and-the-interface-displays-a-try-a-different-card-or-unable-to-read-card-error) See less ▼ - [In-person Payments](https://support.surfboardpayments.com/in-person-payments#main-content) - [SurfPad](https://support.surfboardpayments.com/in-person-payments#surfpad) - [SurfTouch](https://support.surfboardpayments.com/in-person-payments#surftouch) - [SurfPrint](https://support.surfboardpayments.com/in-person-payments#surfprint) - [CheckoutX SoftPOS](https://support.surfboardpayments.com/in-person-payments#checkoutx-softpos) - [Tap to Pay on iPhone](https://support.surfboardpayments.com/in-person-payments#tap-to-pay-on-iphone) - [Online payments](https://support.surfboardpayments.com/online-payments#main-content) - [Integration](https://support.surfboardpayments.com/online-payments#integration) - [Payment Page](https://support.surfboardpayments.com/online-payments#payment-page) - [Payment methods](https://support.surfboardpayments.com/payment-methods) - [Frequently asked questions](https://support.surfboardpayments.com/frequently-asked-questions) - [Troubleshooting](https://support.surfboardpayments.com/troubleshooting#main-content) - [👉 Guide](https://support.surfboardpayments.com/troubleshooting#guide) - [🛑 Power & Boot Issues](https://support.surfboardpayments.com/troubleshooting#power-boot-issues) - [❌ Operational & Transaction Issues](https://support.surfboardpayments.com/troubleshooting#operational-transaction-issues) - [📱 Software & Firmware](https://support.surfboardpayments.com/troubleshooting#software-firmware) - [🛂 Security-Related Issues](https://support.surfboardpayments.com/troubleshooting#security-related-issues) - [Get started](https://support.surfboardpayments.com/get-started) - [General](https://support.surfboardpayments.com/general#main-content) - [Onboarding](https://support.surfboardpayments.com/general#onboarding) - [Payments](https://support.surfboardpayments.com/general#payments) - [Payouts and reports](https://support.surfboardpayments.com/general#payouts-and-reports) - [Security](https://support.surfboardpayments.com/general#security) - [Surfboard Merchant Portal](https://support.surfboardpayments.com/surfboard-merchant-portal#main-content) - [Sales and reports](https://support.surfboardpayments.com/surfboard-merchant-portal#sales-and-reports) - [Stores and terminals](https://support.surfboardpayments.com/surfboard-merchant-portal#stores-and-terminals) - [Account and settings](https://support.surfboardpayments.com/surfboard-merchant-portal#account-and-settings) - [Integrations](https://support.surfboardpayments.com/integrations#main-content) - [E-commerce plugins](https://support.surfboardpayments.com/integrations#e-commerce-plugins) - [Account](https://support.surfboardpayments.com/account#main-content) - [Manage your account](https://support.surfboardpayments.com/account#manage-your-account) - [Surfpay CheckoutX POS](https://support.surfboardpayments.com/surfpay-checkoutx-pos#main-content) - [General](https://support.surfboardpayments.com/surfpay-checkoutx-pos#general) - [Payments](https://support.surfboardpayments.com/surfpay-checkoutx-pos#payments) - [Products](https://support.surfboardpayments.com/surfpay-checkoutx-pos#products) - [Troubleshooting](https://support.surfboardpayments.com/surfpay-checkoutx-pos#troubleshooting) - [Cash register](https://support.surfboardpayments.com/surfpay-checkoutx-pos#cash-register) - [Security](https://support.surfboardpayments.com/security) [![Chill listening crop-3](https://support.surfboardpayments.com/hs-fs/hubfs/logos/surfboardpayments-logotype.png?width=94&height=24&name=surfboardpayments-logotype.png "Chill listening crop-3")](https://www.surfboardpayments.com/) Surfboard Payments Helpcenter Copyright © 2026, Surfboard Payments