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In-person Payments
Terminal specific guides and FAQ articles
SurfPad
SurfTouch
SurfPrint
- 🔗 Download the SurfPrint user manual
- SurfPrint: Hardware overview
- SurfPrint: Get started
- SurfPrint: Turn on the terminal
- SurfPrint: Connect to internet
- SurfPrint: Register the terminal
- SurfPrint: Accept payments
- SurfPrint: Accept tips in your terminal
- SurfPrint: Charge your terminal
- SurfPrint: Troubleshooting errors
- SurfPrint: Change printing paper
- SurfPrint: Troubleshooting Printing Issues
CheckoutX SoftPOS
Tap to Pay on iPhone
- Which devices does Tap to Pay on iPhone work with?
- Does using Tap to Pay on iPhone affect my device's battery life?
- How do I get started with Tap to Pay on iPhone?
- Does Tap to Pay on iPhone support transactions that require a PIN?
- How do I know if a transaction was successful?
- When a customer taps their card, the interface shows an error message 'Try another card' or 'Cannot read card'. What does this mean?
- Which payment cards are supported by Tap to Pay on iPhone?
- How do I use PIN Entry Accessibility for Tap to Pay on iPhone?
- How do I keep my device secure when a customer enters their PIN?
- How do I know if the customer’s payment card is contactless?
- What if a contactless payment card isn’t being read?
- When trying to use Tap to Pay on iPhone an iOS alert displays “Unable to Set Up Tap to Pay on iPhone - Remove one or more cards from Wallet and try again.” What does this mean?
- What does it mean when a customer taps their card and the interface displays a “Try a Different Card” or “Unable to Read Card” error?