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Surfpay
FAQ for the Surfpay POS app and the SurfpayOne terminal
General
- Download the SurfpayOne instruction manual
- Do I need an internet connection to use Surfpay?
- What is NFC?
- Where is my NFC located?
- Does Surfpay work on iOS?
- Is the support available 24/7?
- What is the technology used in the Surfpay POS app?
- In what countries is Surfpay available?
- How do I see the VAT on my products in my reports?
- What does Surfpay cost?
- Can I use Surfpay as a private individual?
- Does Surfpay cost anything if I don't use it?
- Is there a commitment period on Surfpay?
Payments
- How do I accept contactless payments in Surfpay?
- Can I get end-of-day reports?
- How do I conduct a card refund?
- How long does it take for my customer to get money through a refund?
- Can I use Surfpay to accept payments abroad?
- How do I perform a return in Surfpay?
- How is the amount presented in the app?