I can't get Payment links to work
When you’ve just finished setting up your store, your online payment links may take a few minutes to fully activate.
If you try to create or use an online terminal for payment link too early, you may see the error message:
TM_0029: Terminal registration failure
This happens because the online store setup hasn’t been fully completed yet on our side. Don’t worry, it’s only temporary.
✅ How to fix it:
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Wait a few minutes after finishing your setup, then try again.
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If the issue persists after 10–15 minutes, reach out to Surfboard Support and we’ll check the status of your activation.
💡 Good to know:
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You can absolutely use payment links to send one-off or down payment requests — no website integration is needed.
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Once your online store is activated, you’ll be able to generate and share payment links instantly with your clients.