---
title: Surfboard Merchant Portal | Help center
description: All information about your Surfboard Merchant Portal
---

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- [Create a ticket](https://support.surfboardpayments.com/kb-tickets/new)
- [Merchant Portal](https://surfboardmerchant.com/)

[Merchant Portal](https://surfboardmerchant.com/)

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1. [Help center](https://support.surfboardpayments.com/)
2. [Surfboard Merchant Portal](https://support.surfboardpayments.com/surfboard-merchant-portal)

# Surfboard Merchant Portal

 All information about your Surfboard Merchant Portal

- [How to Import Products via CSV in the Surfboard Merchant Portal](https://support.surfboardpayments.com/how-to-import-products)

## Sales and reports

- [Detailed transaction list](https://support.surfboardpayments.com/surfboard-merchant-portal-at-a-glance)
- [Find a transaction through a search](https://support.surfboardpayments.com/find-a-transaction-through-search)
- [How do I filter transaction on specific dates?](https://support.surfboardpayments.com/how-do-i-filter-transaction-on-specific-dates)
- [What are the details of a transaction?](https://support.surfboardpayments.com/what-is-the-details-on-a-transaction)
- [A transaction seems to be missing. What should I do?](https://support.surfboardpayments.com/a-transaction-seems-to-be-missing)
- [Where is my reference ID?](https://support.surfboardpayments.com/where-is-my-reference-id)
- [What integrations to bookkeeping services do you have?](https://support.surfboardpayments.com/what-integrations-do-you-have-to-book-keeping-services)
- [Where can I see the VAT?](https://support.surfboardpayments.com/where-can-i-see-the-vat)
- [How do I perform a return for a transaction?](https://support.surfboardpayments.com/how-do-i-initiate-a-return)

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## Stores and terminals

- [What is a store?](https://support.surfboardpayments.com/how-do-i-manage-my-stores)
- [How do I edit my store?](https://support.surfboardpayments.com/how-do-i-edit-my-store)
- [How do I add tips?](https://support.surfboardpayments.com/how-do-i-add-tips)

## Account and settings

- [How do I add more users?](https://support.surfboardpayments.com/how-do-i-add-more-users)
- [Can I change the theme on my Merchant Portal?](https://support.surfboardpayments.com/can-i-change-theme-on-my-merchant-portal)

- [In-person Payments](https://support.surfboardpayments.com/in-person-payments#main-content)

    - [SurfPad](https://support.surfboardpayments.com/in-person-payments#surfpad)
    - [SurfTouch](https://support.surfboardpayments.com/in-person-payments#surftouch)
    - [SurfPrint](https://support.surfboardpayments.com/in-person-payments#surfprint)
    - [CheckoutX SoftPOS](https://support.surfboardpayments.com/in-person-payments#checkoutx-softpos)
    - [Tap to Pay on iPhone](https://support.surfboardpayments.com/in-person-payments#tap-to-pay-on-iphone)
- [Online payments](https://support.surfboardpayments.com/online-payments#main-content)

    - [Integration](https://support.surfboardpayments.com/online-payments#integration)
    - [Payment Page](https://support.surfboardpayments.com/online-payments#payment-page)
- [Payment methods](https://support.surfboardpayments.com/payment-methods)
- [Frequently asked questions](https://support.surfboardpayments.com/frequently-asked-questions)
- [Troubleshooting](https://support.surfboardpayments.com/troubleshooting#main-content)

    - [👉 Guide](https://support.surfboardpayments.com/troubleshooting#guide)
    - [🛑 Power & Boot Issues](https://support.surfboardpayments.com/troubleshooting#power-boot-issues)
    - [❌ Operational & Transaction Issues](https://support.surfboardpayments.com/troubleshooting#operational-transaction-issues)
    - [📱 Software & Firmware](https://support.surfboardpayments.com/troubleshooting#software-firmware)
    - [🛂 Security-Related Issues](https://support.surfboardpayments.com/troubleshooting#security-related-issues)
- [Get started](https://support.surfboardpayments.com/get-started)
- [General](https://support.surfboardpayments.com/general#main-content)

    - [Onboarding](https://support.surfboardpayments.com/general#onboarding)
    - [Payments](https://support.surfboardpayments.com/general#payments)
    - [Payouts and reports](https://support.surfboardpayments.com/general#payouts-and-reports)
    - [Security](https://support.surfboardpayments.com/general#security)
- [Surfboard Merchant Portal](https://support.surfboardpayments.com/surfboard-merchant-portal#main-content)

    - [Sales and reports](https://support.surfboardpayments.com/surfboard-merchant-portal#sales-and-reports)
    - [Stores and terminals](https://support.surfboardpayments.com/surfboard-merchant-portal#stores-and-terminals)
    - [Account and settings](https://support.surfboardpayments.com/surfboard-merchant-portal#account-and-settings)
- [Integrations](https://support.surfboardpayments.com/integrations#main-content)

    - [E-commerce plugins](https://support.surfboardpayments.com/integrations#e-commerce-plugins)
- [Account](https://support.surfboardpayments.com/account#main-content)

    - [Manage your account](https://support.surfboardpayments.com/account#manage-your-account)
- [Surfpay CheckoutX POS](https://support.surfboardpayments.com/surfpay-checkoutx-pos#main-content)

    - [General](https://support.surfboardpayments.com/surfpay-checkoutx-pos#general)
    - [Payments](https://support.surfboardpayments.com/surfpay-checkoutx-pos#payments)
    - [Products](https://support.surfboardpayments.com/surfpay-checkoutx-pos#products)
    - [Troubleshooting](https://support.surfboardpayments.com/surfpay-checkoutx-pos#troubleshooting)
    - [Cash register](https://support.surfboardpayments.com/surfpay-checkoutx-pos#cash-register)
- [Security](https://support.surfboardpayments.com/security)

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