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      SurfPrint: Change printing paper

      To change the receipt paper in the SurfPrint terminal, follow the steps below carefully. The terminal uses a direct line thermal printer with a print resolution of 203 x 203 dpi, a receipt roll width of 58 mm, and a speed of 12 lines per second.

      Step-by-step instructions:

      1. Locate the receipt paper latch on the top/bottom side of the terminal, marked in the image.
      2. Open the latch gently by lifting it up until it clicks open.
      3. Remove the empty roll if one is still inside.
      4. Insert a new paper roll into the compartment with the paper feeding from the top of the roll toward the cutter.
      5. Close the latch firmly until it clicks back into place.
      6. Test the installation by printing a receipt or initiating a test print from your system to confirm that the paper is properly loaded.