---
title: Why is KYB/onboarding required?
description: KYB (Know Your Business) is a mandatory process for signing up with Surfboard Payments services.
---

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1. [Help center](https://support.surfboardpayments.com/)
2. [General](https://support.surfboardpayments.com/general)
3. [Onboarding](https://support.surfboardpayments.com/general#onboarding)

March 14, 2024

# Why is KYB/onboarding required?

## KYB (Know Your Business) is a mandatory process for signing up with Surfboard Payments services.

KYB (Know Your Business) is a **mandatory process** for signing up with Surfboard Payments services. According to payment regulations, **KYB** is the method of **validating** the **customers and merchants** who are going to onboard and start using Surfboard Payments services. We gather different kinds of information affecting risk profiles from you via KYB, to make onboarding and payments safe and ensure regulatory compliance.

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- [General](https://support.surfboardpayments.com/general#main-content)

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- [Security](https://support.surfboardpayments.com/security)

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