You may encounter various error messages while using our payment services. These messages are designed to inform you about the issues that need your attention.
Common error messages include:
- Authentication Failed: Indicates incorrect login credentials or issues with two-factor authentication.
- Transaction Declined: The payment could not be processed by the bank or payment provider.
- Insufficient Funds: Your account does not have enough balance to complete the transaction.
- Network Error: Issues with your internet connection.
- Payment Timeout: The payment process took too long and was not completed.
- Invalid Transaction Details: The details pertaining to the transaction are invalid (amount, type of currency, PIN entered, etc).
Find out how to take the necessary troubleshooting steps here »