Customer Education and Awareness

Training Resources

We provide various resources to educate customers on security and error handling:

  • Customer Manuals: Detailed guides on using our payment services securely.
  • Video Tutorials: Step-by-step videos covering common issues and solutions.

Regular Updates and Notifications

  • Security Alerts: We will notify you (customers) of any potential security threats and recommended actions.
  • Software Updates: We will inform you (customers) of new updates and the importance of installing them.
  • Best Practices: Regularly share tips and best practices for secure transactions. 

Customer Best Practices

  • Regularly Update Passwords: You should change passwords periodically.
  • Monitor Accounts: You should regularly check account activity for unauthorized transactions.
  • Secure Devices: You should ensure devices used for transactions are protected with antivirus software and are regularly updated.
  • Be Cautious with Public Wi-Fi: You should avoid performing transactions over unsecured networks.