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Help center
Terminals
Frequently asked questions
General
Onboarding
Payments
Payouts and reports
Security
Surfboard Merchant Portal
Sales and reports
Stores and terminals
Account and settings
Integrations
E-commerce plugins
Account
Manage your account
Terminals
SurfPad
SurfTouch
Troubleshooting & Security
Customer Guidance
Surfpay
General
Payments
Products
Troubleshooting
Payment methods
Terminals
Terminal specific guides and FAQ articles
How to register your terminal
SurfPad
Download the SurfPad instruction manual
SurfPad at a glance
How do I accept payments with my SurfPad?
How do I connect SurfPad to WiFi or mobile network?
What does the status bar show?
What is the info screen?
I get a connection error screen
Connection errors
Payment errors
Card read errors
See more
SurfTouch
SurfTouch at a glance
Get started
Set up your SurfTouch
Accept payments in CheckoutX mode